Stoke-on-Trent health report

OK, I admit that I was just the two-and-a-half hours late for my NHS appointment. But did I really deserve to be treated like Stoke-on-Trent's modern day Jack the Ripper? I think not.
And then, comes the crunch. When can I have another appointment. Asking for this was like committing one of the mortal sins...
"November sir," came the response, "this year", I said with intrepidation. "No, 2010....." Yes, I know I'm exaggerating, but surely the NHS can do a little better.
After all, as commented on in the good old Sentinel, we are shareholders in the NHS like we are shareholders in half the high street financial institutions.
We should be treated with the respect of shareholders, ushered into doctors' waiting rooms with reverence, not scorned like some badly trained puppy.
In banks and building societies we should be treated as investors not an inconvenience. We are the people keeping all those banks and NHS services, where are the thanks? Where is the humility that staff should show to us for paying their wages?
We dig the country out of a hole and get treated as if it was our fault.
Anyway, I asked whether the NHS could fit me in within the hour as I stood at reception. I have seen busier cemeteries than this bastion of hope. "Sorry sir", "we are too busy"...
If you want to find out what other fun and frolics are taking place in the NHS, pop along to you know what, yes, The Sentinel...